Standard terms

1. Introduction

These Terms and Conditions ("Terms") govern all services provided by Anchor Advisory (“we”, “us”, or “our”) to the client (“you” or “your”). By engaging our services, you agree to be bound by these Terms unless otherwise agreed in writing.

2. Scope of Work

Anchor Advisory provides professional financial consultancy services on a project basis. A clear scope of work, deliverables, and timeline will be set out in a separate engagement letter or proposal. Any changes to the agreed scope must be agreed in writing.

3. Fees and Payment

Fees will be confirmed in writing prior to the commencement of work.
Unless otherwise agreed, invoices will be issued upon completion of the schedule of work and are payable within 30 days.
Anchor Advisory reserves the right to charge interest on overdue invoices at 2% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts Act 1998.

4. Client Responsibilities

You agree to:

Provide accurate, timely, and complete information necessary for delivery of the agreed services.
Inform us of any relevant changes to your organisation’s operations or governance that could impact our work.

5. Confidentiality

We will keep confidential all non-public information obtained during the engagement, and will not disclose it to third parties without your consent, unless required by law or regulation.

6. Data Protection

We will comply with applicable data protection legislation, including the UK GDPR. Details of how we collect, use, and store data are outlined in our Privacy Notice.

7. Intellectual Property

All materials produced by Anchor Advisory as part of the engagement remain your property upon full payment. We reserve the right to reuse non-confidential elements (e.g. templates or frameworks) across other clients.

8. Limitations of Liability

Anchor Advisory will perform services with reasonable care, skill, and diligence.
Our liability is limited to the total fees paid by you for the relevant engagement.
We are not liable for any indirect, special, or consequential losses.

9. Professional Standards

We adhere to the ethical and professional standards set by the Institute of Chartered Accountants in England and Wales (ICAEW), including holding appropriate professional indemnity insurance.

Please contact us for more information on our professional indemnity cover.

10. Complaints Procedure

We are committed to providing a high-quality service. If you are not satisfied with the service you have received, please contact us in the first instance so that we can try to resolve the matter promptly and fairly.

If you are not satisfied with our response, you may be entitled to refer the matter to the Institute of Chartered Accountants in England and Wales (ICAEW). Details of how to do this can be found at www.icaew.com/complaints.

11. Termination

Either party may terminate the engagement by providing 14 days’ written notice. Any work completed up to the date of termination will be invoiced and payable.

We may terminate immediately if:

You breach any of these terms and do not rectify the breach within 7 days of written notice.
Continuing the engagement would result in a breach of law or professional standards.

12. Force Majeure

Neither party will be liable for failure or delay in performance of obligations due to events beyond their reasonable control.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.

14. Contact

contact@anchoradvisory.co.uk

Version

v1.0 (July 2025)